Our Uptime VOIP Phone Services include several different benefits that you can count on. Such as:

COLLABORATION AND TEAMWORK

Calls can be very easily routed to various teams. There are many options from ring all, to ring round-robin or least called team member. Members can me assigned to queues and unassigned. Managers and team members can see at any time who is on the phone and how many callers are on hold etc. What a cool detail with IT Company Manchester services.

VIDEO AND CONFERENCE CALLING

3CX our VoIP solution includes a powerful video conferencing feature. This allows for face to face meetings and screen share and more for no extra fee. With 3CX, you can invite people via email to easily joing meetings without complex signup process. They do not need to download anyting to join the meeting, all they need is the custom link you email them and they need a browser like Chrome, Edge or Firefox. There are free apps available for smart phones.

PHONE APP

3cx has a phone app that can be used to receive and make calls. So no need to call forward extensions as you can make and receive calls right from your app. You can also see who in your office is on a call. You can also text from the phone app.

BUSINESS CONTINUITY

We are using a hosted solution and can restore your system to another cloud provider within 15 minutes if there is an complete outage in the datacenter which is extremely rare. We have 2 providers for the dial tone or SIP. If your office has no power or internet you can work from home or any other location as long as you have internet and power. You can use smart phone app over your data plan as well.

INTEGRATES WITH THIRD-PARTY APPS.

There are a vast number CRM as well as Office 365 integration that are in place with our VoIP solution. Here is a list of ever growing list of CRM’s

1C CRM
AMO CRM
Everyone CRM
MS Dynamics 365
Salesforce
Amo CRM
Freshdesk
mongoDB
vtiger
Bitrix24
Freshsales
SQL Databases
Zendesk
Connectwise
Hubspot
Nutshell
ZOHO

VIDEO AND CONFERENCE CALLING

3CX our VoIP solution includes a powerful video conferencing feature. This allows for face to face meetings and screen share and more for no extra fee. With 3CX, you can invite people via email to easily joing meetings without complex signup process. They do not need to download anyting to join the meeting, all they need is the custom link you email them and they need a browser like Chrome, Edge or Firefox. There are free apps available for smart phones.

PHONE APP

3cx has a phone app that can be used to receive and make calls. So no need to call forward extensions as you can make and receive calls right from your app. You can also see who in your office is on a call. You can also text from the phone app.